Haldimand War Memorial Hospital is committed to providing outstanding integrated health care to our community.  We want to ensure our health care services are consistent with the needs of the patients, families and our community.    Our goal remains Best Care, Every Person, Every Time. Our excellence in health care is guided by our patients and families which is why we invite patients upon discharge to complete surveys as an important feedback tool.  Patient experience surveys are one way the organization works to improve the quality of care and overall patient experience.  Completion of a survey is voluntary and not connected to your healthcare record.  Survey results help to identify where we are doing well and highlight where we may have opportunities to improve the care and services we provide.

We appreciate the feedback that is provided to us through this survey process and thank patients and family members for their time and participation in this important quality improvement initiative.

Please feel free to complete either the Inpatient Unit Patient Experience Survey or the Emergency Department Patient Experience Survey  after your care to help us improve.

Contact Patient Relations at patientrelationsdelegate@hwmh.ca should you require any assistance