News & Events

Home News & Events

We understand there are questions about why Haldimand War Memorial Hospital (HWMH) will no longer be accepting cash for patient billing as of April 1, 2026, and we wish to answer those questions.

Currently, approximately 90% of all patient billing payments are made via debit, credit or cheque, and this number has grown over the past few years.

What is Patient Billing?  The majority of our patient billings at HWMH are for uninsured services/supplies; examples are the uninsured portion of ambulance service, and appliances (crutches, splints, casts, etc.).

The decision to go cashless was made carefully, and with the needs of our patients, staff, and community in mind. Here are the main reasons:

  • Safety for patients and staff
    Managing cash onsite requires additional security measures. Reducing cash handling helps us maintain a safer environment for everyone while we work within the funding constraints of our hospital.
  • Operational efficiency
    Handling, counting, reconciling, providing change, and securely transporting cash takes significant administrative time and resources.
  • Infection control
    Cash changes hands frequently and can carry contaminants. Moving to debit, credit, cheque, and bank draft payments supports stronger infection-prevention practices within the hospital.

We offer multiple payment options—debit, credit, personal cheque, and bank draft — and payments can be made at Central Registry or Finance (Room 212 or by phone at extension 1375). Our team is always happy to assist anyone who needs help navigating their payment options.

Thank you for your cooperation,

The Finance Department

Please be advised that Haldimand War Memorial Hospital will no longer be accepting cash as a method of payment for patient billing purposes as of April 1st, 2026.

From this date onward, patients must pay their invoices via debit, credit, personal cheque, or bank draft.

Payments are accepted at Central Registry or Finance (Room 212 or by phone at extension 1375).

Please note that cataract lenses must be paid by debit or credit only before surgery.

Thank you for your cooperation,

The Finance Department

The Haldimand War Memorial Hospital and Edgewater Gardens’ Board of Directors announce that Sharon Moore will be retiring from her role as President and CEO effective June 30, 2026.  Sharon assumed the CEO role in early 2020 and was immediately faced with the extraordinary challenge of managing both the hospital and Edgewater Gardens through the worldwide Covid 19 pandemic. Her passion and unwavering commitment to the hospital, Edgewater Gardens, and our community has been an inspiration to others.

During her tenure, Sharon also guided the hospital and Edgewater through the development of our new strategic plan and she led the organizations to receive the highest accreditation standard.  She has worked tirelessly with various partners to keep excellent health care close to home.

Over the next several months, the Board of Directors will be conducting an extensive search to recruit a new president and CEO. In the meantime, Sharon and the rest of the executive leadership team will continue to lead Haldimand War Memorial Hospital and Edgewater Gardens without disruption.

The Board of Directors would like to express deep appreciation to Sharon for her dedication over the past five years as President and CEO and prior to that, for ten years of service as the hospital’s Vice President and Chief Nursing Executive.

The Board of Directors of Haldimand War Memorial Hospital is pleased to announce the appointment of Dr. Amanda Bell as Chief of Staff effective September 2, 2025.  The addition of Dr. Bell to our leadership team reflects our commitment to providing exceptional healthcare services to our community.

Dr. Bell currently serves as the Regional Assistant Dean for the Niagara Regional Campus of McMaster University’s Michael G. DeGroote School of Medicine and she brings a wealth of experience in medical leadership, clinical governance and educational innovation.  Dr. Bell has over 20 years of experience in family medicine and hospital based care. She has a deep understanding of rural healthcare and she brings a wealth of experience in recruiting physicians and developing innovative partnerships.

“Dr. Bell’s dedication to patient-centered care and her proven track record of clinical excellence make her an outstanding choice for this critical role,” said Bernita Drenth, Board Chair of Haldimand War Memorial Hospital.  “The Board is pleased to welcome Dr. Bell to our team. Her vast knowledge, experience combined with her passion for a healthier community will greatly enhance the quality of care provided to our patients and their families.”

Dr. Bell will play a crucial role in advancing Haldimand War Memorial Hospital’s mission to provide high-quality, compassionate care.

Haldimand War Memorial Hospital is excited to welcome Dr. Bell to our team. We look forward to the positive impact she will have on our hospital and the community we serve.

Do you want to work in a friendly, professional and supportive organization?

If you are an enthusiastic team player interested in an organization that integrates well with its partners and community, please apply.

We offer free parking and the employment hours account towards the Canada Student Loan Forgiveness Program for those working in an under-served rural or remote community.

Recruiting for:

  • Registered Nurses (RN) – Emergency Department and Medical Surgical units
  • Registered Practical Nurses (RPN) – Medical Surgical unit and potential for Emergency Department

If you are passionate about patient care and have the qualifications we are looking for, please submit your application of interest and resume to:

Lacy Grandin
Administrative Assistant,
Nursing Services
400 Broad Street West
Dunnville, ON N1A 2P7
(905)774-7431 X1239
lagrandin@hwmh.ca

February 10, 2021

On behalf of the Board of Governors of Haldimand War Memorial Hospital and Edgewater Gardens, it is my extreme pleasure to announce the appointment of the next President and CEO, Sharon Moore.

After several months of a thorough job search that drew quality candidates from coast to coast to coast and also attracted applications from overseas, we are pleased to have signed our Interim CEO and longtime Chief Nursing Officer to this critical position.

Sharon’s leadership this past year as interim CEO has been exemplary during the Covid-19 pandemic. We are optimistic that Sharon and her proactive dedicated team will bring us through the dark days yet ahead.

With all of your continued support and dedication, coupled with Sharon’s leadership skills and style, the Board is confident that Haldimand War Memorial Hospital and Edgewater Gardens will continue to shine as a beacon in the community and grow our reputation as one of the best small town hospitals in the province.

Thank you. Stay Safe.
Lorne Boyko Board Chair

If you require urgent bloodwork, our Specimen Collection Centre is now open by appointment only.

Please call 905-774-7431 extension 1293 to make an appointment.

Please leave your name and phone number and one of our team members will return your call.

We apologize for any inconvenience.

The Heart of our Thriving Community

HWMH Copyright © 2019.